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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will open. It comprises elaborate information about all the operations that you can carry out on the given page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge array of educational videos demonstrating how to work with our Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual persons and offers real solutions. We regulary update our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our great team of support engineers available 24x7x365 and eager to help you with any query. Each support ticket you submit will be responded to in less than 60 minutes (the average trouble ticket response time being just 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

EzyWeb Hosting Solutions
(Reg No. 200903090515)
2B-11-05, Lengkok Mayang Pasir 1, Bayan Baru, 11950 Penang, Malaysia

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
MY Phone: +6016-4000923
OUR ID: 132218

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
09.00 AM - 05.00 PM GMT+8/MY

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com